Skip to main content
Micron21 Helpdesk
Contact Support
Log in
New to Micron21 Helpdesk?
Register for an account
Stay Logged In?
Reset Password
Help Centre
Knowledgebase
Knowledgebase
Troubleshooting
(20)
Creating additional FTP users in cPanel
Managing your WHM reseller disk limit
Running a traceroute
Finding your public IP
Clearing your browser cache
View all articles in Troubleshooting
WHM Reseller Management
(12)
Accessing cPanel accounts from WHM
Updating your WHM reseller password
Suspending cPanel accounts in WHM
Changing cPanel account passwords in WHM
Terminating cPanel accounts in WHM
View all articles in WHM Reseller Management
cPanel Shared Web Hosting
(42)
Increasing the maximum upload size with cPanel PHP Selector
Creating folders and uploading files using the cPanel File Manager tool
Changing the PHP version for your cPanel account
Editing your hosts file to preview your website
Using FTP/SSH Webauth with Micron21 shared web hosting services
View all articles in cPanel Shared Web Hosting
Website Hosting
(6)
Creating a new cPanel account in WHM
Editing your hosts file to preview your website
Manually installing an SSL in cPanel web hosting
Restoring files, databases or cPanel accounts with cPanel Acronis Backup
Creating & Managing a WordPress website using the WordPress Manager by Softaculous
View all articles in Website Hosting
Domain Name
(19)
Finding your domain password (EPP code)
Enabling auto renew on domains
Updating nameserver delegation in Domain Panel
Domain name eligibility requirements
Managing cPanel DNS in WHM
View all articles in Domain Name
Virtual Private Servers (VPS)
(1)
Troubleshooting high resource usage in cPanel shared web hosting
View all articles in Virtual Private Servers (VPS)
Email Hosting
(26)
Creating a new cPanel hosted email account
Changing a cPanel hosted email account password
Freeing disk space in your cPanel hosted email account
Configuring an email forwarder in cPanel
Configuring your cPanel hosted email account in the Gmail app for Android
View all articles in Email Hosting
Backup Solutions
(3)
Creating, downloading, and removing full cPanel account backup
Restoring files, databases or cPanel accounts with cPanel Acronis Backup
Veeam self service portal via VMware Cloud Director
View all articles in Backup Solutions
Remote Support
(4)
Connecting to a Micron21 remote support Screenconnect session
Running a traceroute
Finding your public IP
Clearing your browser cache
View all articles in Remote Support
Security
(16)
Updating your WHM reseller password
Suspending cPanel accounts in WHM
Changing your cPanel shared web hosting password
Updating your Domain Panel account contact information
Managing incoming spam emails in cPanel
View all articles in Security
Domain Panel
(19)
Enabling or disabling two-factor authentication (2FA) on your Domain Panel account
Updating nameserver delegation in Domain Panel
Domain name eligibility requirements
Creating and managing host records in Domain Panel
Creating additional domain contacts in Domain Panel
View all articles in Domain Panel
